Shipping policy

At Harlow Extensions, we're committed to delivering your order quickly and securely so you can enjoy your new hair as soon as possible.

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays). During high-volume periods (like new launches or sales), processing times may be slightly longer, but we'll always keep you informed.

Shipping Method

All orders are shipped via Purolator Express. Once shipped, you'll receive a tracking number by email to follow your package's journey.

Flat Rate Shipping

We offer flat rate shipping within Canada for $14.99 CAD. This rate applies to all orders, regardless of size or location within Canada.

Delivery Time

Most Purolator Express deliveries arrive within 1-3 business days after your order ships, depending on your location.

Shipping Address Accuracy

Please double-check your shipping details before placing your order. We are not responsible for delays or lost packages due to incorrect addresses.

Returns & Exchanges Shipping

Customers are responsible for all shipping costs related to returns or exchanges, including the cost for returning the original item and reshipping a replacement.